AI that qualifies, not just answers
The AI understands what the customer wants, has a natural conversation and collects contact details. You get a qualified lead, not a vague message to manage.
Website chat with AI and human operators
AI answers first.
Operators step in when it matters.
ChatX is a website chatbot that combines artificial intelligence with human presence: the AI handles every conversation instantly, operators see everything in real time and can take over with a single click. You are always in control.
No card · No account · We set up the chat for your website
- Online stores
- Real estate
- Plumbers
- Medical practices
- Car service
- Courses
- Moving & transport
- Towing
- Dental clinics
- Insurance
- Travel
- Law firms
Sound familiar?
Tired of complicated chat tools?
Other chat tools are hard to set up
Other chat tools require an account, registration, a credit card and solid technical knowledge to configure. With ChatX you fill in a form, we handle everything else and you are live within 24 hours.
You know exactly what you pay. Or you pay nothing.
The Basic plan is 100% free, no card, no surprises. If you choose Pro or Premium, you know from the start what you pay each month. No hidden fees, no subscriptions that are hard to cancel.
Tried other chat tools and were disappointed?
The problem isn't the chat, it's the prompt. Most AI chats disappoint because nobody set them up properly. At ChatX we write the prompt for you, specifically for your business.
How many customers did you lose last night?
There are people searching for products and services at 11pm, on weekends or during holidays. If no one answers on your site, they buy from someone else. ChatX responds around the clock, asks for their phone number and by morning you'll find the message in your inbox.
With ChatX:
- AI replies instantly, around the clock
- You see the conversation in real time
- One click to take over anytime
- Qualified lead in your inbox
You have final control
The AI stops automatically the moment an operator steps in.
Why ChatX
Powerful AI. Human control. Real results.
ChatX combines the speed of AI with the safety of human presence. You don't choose between automation and control: you get both.
You call prepared, you sell easier
ChatX learns what the customer wants beforehand: product, budget, urgency. You start the call informed and sell more easily, with no opening questions and no wasted time.
You have final control, always
Whenever you want to step in, one click and the conversation is yours. The AI stops automatically, you continue where it left off. The customer doesn't even notice the transition.
No conversation lost, ever
You get an instant notification on your phone the second a visitor writes. It's a PWA app, so no App Store and no installation. Whether you're at the office or on the go, you're always connected.
Learn more (in Romanian) →Looks good on any website
A clean black-and-white design that fits any website, on desktop and mobile. It doesn't break anything you have, it just adds to it.
Support in your language, real people
Local team, configuration done by us, fast response. When you write or call, a real person answers, not a bot.
How it works
Add the chat to your website in 4 steps
From first contact to new customers, with no hassle and no technical knowledge needed.
- 1
Contact us
Fill in the form below or call us directly. You don't need to know anything technical, we handle everything that follows.
- 2
We analyze and configure everything
We check your website and prepare the chat: we write the AI prompt and set your hours, phone number and email. You do nothing.
- 3
You receive the code by email
We send you a small code to paste into your website, along with a step-by-step tutorial. If you can't manage it, we install it for free.
- 4
You receive customers
From now on the chat works for you around the clock. It talks to visitors, asks for their phone number and sends you an email with their details. You just call them.
You're always in control
AI and human, in the same conversation
ChatX isn't just a chatbot. It's a hybrid live chat where AI and human operators work together.
01
Visitor starts the conversation
The ChatX widget appears on your site. The visitor writes and gets an instant reply, from the AI or from an operator.
02
AI responds instantly
The AI takes over immediately, responds naturally, understands what the customer wants and collects contact details. Non-stop, without delay.
03
Operators see everything in real time
You or your colleagues get an instant notification and see the conversation live in the app, on phone or PC.
04
One click: the operator takes over, the AI steps back
Whenever you want to step in personally, you press a button. The AI steps back gracefully, you continue where it left off. The customer doesn't even notice the transition.
"What if the AI says something wrong?"
The operator sees the conversation in real time and can step in instantly. The AI stops automatically at the first sign of a takeover. Final control is always yours.
For any business
A chatbot for any industry
From online stores to medical practices, ChatX is configured specifically for your business, in the right language and tone.
Online store
Helps customers find the right product and collects data to complete the order.
AI conversation example
👋 Hello! Looking for something specific, or would you like me to show you what's new in the collection?
I'm looking for a gift for my mom, budget around €60.
Excellent choice! I have a few perfect ideas. Could you leave a contact number so I can send you a personalised selection? 😊
Real estate
Qualifies potential buyers or renters and schedules viewings without missed calls.
AI conversation example
👋 Hello! Are you looking to buy or rent?
Buy. 2-bedroom apartment, North London, max £400,000.
Got it. Do you have a deadline in mind or are you flexible? And is it for living in or investment?
To live in. We'd like to move within 2-3 months.
Perfect, I have a few options that fit exactly. Could you leave a phone number so we can contact you today to arrange a viewing?
Services & tradespeople
Takes emergency requests 24/7 and schedules jobs without losing a single customer.
AI conversation example
👋 Hello! How may we help you? We're available for emergencies too.
I have a burst pipe, I need a plumber urgently.
Understood, it's urgent! What area are you in and is it a house or a flat?
East London, 3rd floor flat.
Great, we cover that area! Could you leave a phone number and we'll call you back within 10 minutes with the team's availability.
Medical practice
Books appointments automatically and answers patients' frequent questions around the clock.
AI conversation example
👋 Hello! Would you like to book an appointment or do you have a question for our team?
I'd like to see a dentist as soon as possible.
Of course! Is it for a routine check-up or do you have a specific issue, like pain, a filling or a cleaning?
I've had toothache for a few days.
That should be seen quickly. Could you leave your name and a phone number so we can confirm a time within a few minutes?
Auto repair shop
Takes service and repair requests, schedules vehicles and reduces time your team spends on the phone.
AI conversation example
👋 Hello! Do you need a service, repair or diagnostic? We're here to help.
There's a strange noise from my engine when I start it in the morning.
Got it. What make and model is it, and how long has the noise been there: a few days or longer?
Ford Focus, 2019. About a week, mainly in the cold.
Could be the belt or the alternator, worth checking soon. When can you bring it in? Leave me a number and we'll sort a time.
Courses & education
Answers questions about programmes, prices and availability and turns curiosity into enrolments.
AI conversation example
👋 Hi! Interested in one of our courses or want to find out more?
I'm looking for a digital marketing course, beginner level.
Perfect! I'll send you the details and pricing if you leave an email or phone number 😊
Pricing
How much a website chat costs
No hidden costs. No surprises. We handle the setup, you enjoy the results.
Basic
Free
For testing. No card, no account.
Get the free trial- 150 AI replies, one-time (about 40 conversations)
- Unlimited manual live chat after the AI replies are used
- 1 human operator
- Chat widget on your site
- Push notifications on phone
- Conversation history 90 days
- No account, no registration
Recommended
Pro
39€/ month
or €390 per year, 2 months free
For small and medium businesses.
Choose Pro- 500 AI replies per month (about 150 conversations)
- 2 human operators
- Chat widget on your site
- Push notifications on phone
- Conversation history 90 days
- Manual takeover from AI
- Choose the AI engine: ChatGPT or Claude
- Toolbar: Call, WhatsApp, Photos
Premium
99€/ month
or €990 per year, 2 months free
For high-volume businesses.
Choose Premium- 3,000 AI replies per month (about 900 conversations)
- 3 human operators
- Chat widget on your site
- Push notifications on phone
- Conversation history 90 days
- Manual takeover from AI
- Choose the AI engine: ChatGPT or Claude
- Full toolbar: Call, WhatsApp, Location, Photos, Documents
- Custom copyright link
Had a busy month?
Add 500 AI replies for €15 at any time, without changing your plan. A conversation has 3 to 4 AI replies on average, measured on our clients' websites.
Need a custom plan?
Every business is different. Contact us and we'll find the right solution together.
Free trial
Let us set up your chat
Leave us your website address and an email. We set up the chat and send you the code in less than 24 hours.
No account, no card.
Tell us a few things about your business. We prepare the chat for your website, send you a single line of code and, if you want, we install it for you.
Thank you!
Your message has reached us. We'll get back to you within 24 hours.
Please check your Spam folder, just in case.
A few things worth knowing
150
free AI replies to start, no card and no account
24h
from the form to a working chat on your website
1 click
operator takes over the conversation from AI instantly
24/7
AI responds around the clock, even when you're on holiday
FAQ
Questions about website chat
Does ChatX work with any website?
Yes. ChatX works with any website: WordPress, online stores, custom sites, any platform. You add a single line of JavaScript and you're done. If you're not sure how, we install it for free.
How natural does the AI sound?
Very natural. The AI is configured specifically for your business: tone, vocabulary, frequent questions. The chat openly says it is an AI assistant, as the law requires, but the conversation flows naturally.
What happens when I exceed the message limit?
On the Basic plan, after the 150 AI replies are used, the chat switches to manual mode: visitors can still write, but you or your team replies, not the AI. Basic replies are one-time and do not reset. On Pro and Premium, if a month gets busier, you can add 500 AI replies for €15 at any time. Plan replies reset every month and unused ones do not roll over; replies from an extra pack stay valid until you use them.
Can I customize the widget?
The widget has one clean black-and-white design, made to look good on any website. You can customize the welcome message, the avatar (your logo), the buttons (Call, WhatsApp, Photos, Documents) and the behavior. The position is fixed, in the bottom-right corner.
Is my customers' data safe?
Yes. Our servers are in the European Union (Germany), connections are encrypted and we never sell your data. To be able to answer, messages are processed by the AI provider (OpenAI or Anthropic). We provide the GDPR documentation, including the data processing agreement (DPA).
Can I test before subscribing?
Yes, that is exactly what the free trial is for: 150 AI replies, no card and no account. Leave us your website address and an email, we set up the chat, and if you don't like it, you lose nothing. You can try it right now, on this site.
Can I configure the chat myself from an admin panel?
ChatX was designed for busy business owners, not technicians. There's no complex settings panel, because we handle all the configuration for you. Instead, you get a personal link where you can see at any time, in real time, how many AI replies you've used and how many are left, plus how many conversations and phone numbers the chat brought in. The chat gets regular updates and improvements, which we tell you about as they ship, and your suggestions are welcome. If you need full control and want to set everything up yourself, ChatX is probably not the right fit for you.